Privacy Policy for Fidel

Last Updated: February 2026

Fidel is a language learning application designed to help users learn Tigrinya, Amharic, and other languages. This Privacy Policy explains how we collect, use, and protect your information when you use the Fidel mobile application.

By using Fidel, you agree to the practices described in this policy.

Information We Collect

• Email address used for account login
• Username or profile information
• Language preferences and learning progress
• App usage data such as lessons completed and quiz activity
• Device information such as device type, operating system, and app version
• Purchase and subscription status for Fidel Pro

We do not collect sensitive personal information such as financial account numbers, biometric data, or medical records.

How We Use Information

• Provide and maintain the Fidel learning platform
• Save your learning progress and preferences
• Manage Fidel Pro subscriptions
• Improve app features and performance
• Provide customer support
• Protect the security and integrity of the application

We do not sell or rent your personal information to third parties for marketing purposes.

Subscriptions

Fidel offers optional subscription services called Fidel Pro, which provide access to additional learning content.

• Payments are processed through the Apple App Store or Google Play Store
• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the billing period
• Users can manage or cancel subscriptions through their App Store or Google Play account settings
• Fidel does not store or process payment information directly

Third-Party Services

We use trusted third-party services to operate the Fidel application:

• Supabase – authentication and database services
• RevenueCat – subscription management
• Apple App Store – iOS subscription billing
• Google Play Services – Android subscription billing

These services may collect limited technical information necessary to operate the app and process subscriptions.

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage can guarantee absolute security.

Children's Privacy

Fidel is designed as an educational language learning application and may be used by families and young learners.

We do not knowingly collect personal information from children under the age of 13 without parental consent. If a parent or guardian believes that a child has provided personal information without permission, they may contact us to request deletion.

Account Deletion

Users may request deletion of their Fidel account and associated data at any time.

How to Request Deletion

• Email: fidelapp.team@gmail.com
• Subject: Delete my Fidel account
• Include the email used to create the account

What Will Be Deleted

• Account information (email and user ID)
• Learning progress and user preferences
• App settings associated with the account

What May Be Retained

• Purchase records for legal and tax compliance

Processing Time

Deletion requests are processed within 7 days.

Changes to This Policy

We may update this Privacy Policy from time to time. When significant changes are made, the updated version will be posted with a new Last Updated date.

Contact

If you have questions about this Privacy Policy or your personal data, contact us:

• Email: fidelapp.team@gmail.com